Terms & Conditions

By signing up for services with Outside the Box , you agree to the following:

 

Payments

• Personal Training sessions are paid weekly, one week in advance.

• Online Coaching is paid monthly in advance.

• Small Group Classes can be paid as PAYG or in blocks (non-refundable)

• .Sessions are not confirmed until payment has been received.

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Cancellations

• At least 24 hours’ notice is required to cancel or reschedule a session.

• Sessions cancelled with less than 24 hours’ notice will be charged in full.

• No refunds will be given for missed sessions or unused block bookings.

 

Client Responsibilities

• All clients must complete a PAR-Q form before beginning training.

• Any changes to health or medical conditions must be reported to the coach.

• Clients are expected to arrive on time and follow coaching guidance safely.

 

Coach Responsibilities

• To provide safe, inclusive, and personalised coaching appropriate to the client’s needs and goals.

• To keep all personal data confidential (see Privacy Policy).

• To give adequate notice if sessions need to be rescheduled.

 

Liability

• Clients participate at their own risk. Outside the Box Coaching is not liable for injury or loss sustained during sessions if guidance has not been followed.

• Clients are responsible for seeking medical clearance where necessary.

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Communication

• All coaching communication is text-based (messages, app, or email) to ensure clarity and accessibility.